jili1app Privacy Policy

1. Introduction

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jili1app ("jili1app," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") who access or use the jili1app website, mobile platform, and associated gaming services (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is incorporated into and forms part of the jili1app Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

jili1app operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

2. Data We Collect

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jili1app collects personal data that is necessary to provide our services, comply with legal obligations, and improve your experience on the Platform. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license)

2.2 Financial Data

• Payment method details (e.g., GCash account number, PayMaya account, BPI, BDO, or Metrobank account details)
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds documentation where required for KYC compliance

2.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session logs, login timestamps, and activity records
• Game history and betting patterns
• Cookies and similar tracking technologies (see Section 8)

2.4 Communications Data

• Records of your communications with jili1app customer support
• Feedback, survey responses, and promotional opt-in preferences

Data Category	Examples	Purpose
Identity	Name, DOB, ID documents	Account verification, KYC, age check
Financial	GCash, BPI, transaction history	Payment processing, AML compliance
Technical	IP address, device info	Security, fraud prevention, analytics
Communications	Support tickets, chat logs	Customer service, dispute resolution

3. How We Use Your Data

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jili1app uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your jili1app account, including age and identity verification.
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver customer support.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and applicable Philippine gaming laws.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to apply responsible gaming tools where appropriate.
• Marketing & Communications: To send you promotional offers, newsletters, and updates about jili1app, subject to your communication preferences. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality and user experience of the jili1app Platform.

4. Legal Basis for Processing

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jili1app processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, KYC requirements, and gaming licensing conditions.
• Legitimate Interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

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jili1app does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and complying with regulatory requirements.
• Technology Partners: Game providers, platform infrastructure providers, and analytics services who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other government bodies where required by law or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

6. Data Retention

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jili1app retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data may be retained in anonymized or aggregated form for analytical purposes beyond these periods.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

7. Security Measures

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jili1app implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including financial information and identity documents
• Multi-factor authentication options for account access
• Regular security audits and penetration testing
• Access controls limiting data access to authorized personnel on a need-to-know basis
• Incident response procedures for detecting and responding to data breaches

While jili1app takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your jili1app login credentials and for notifying us immediately of any suspected unauthorized access to your account.

8. Cookies & Tracking Technologies

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jili1app uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit our Platform.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and login state, to provide a more personalized experience on jili1app.
• Analytics Cookies: Help us understand how players interact with the Platform so we can improve performance and usability. Data collected is aggregated and anonymized where possible.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other prohibited conduct on the Platform.

8.2 Managing Cookies

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili1app Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the service.

9. Your Rights

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Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jili1app:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right to Access: You may request a copy of the personal data jili1app holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jili1app Data Privacy Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days.

10. Children's Privacy

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The jili1app Platform is strictly intended for individuals who are 21 years of age or older. jili1app does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on jili1app or provided us with personal data, please contact our support team immediately so that we can take appropriate action.

11. International Data Transfers

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jili1app primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines, for example where our technology partners or service providers operate internationally.

Where such transfers occur, jili1app ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012. By using the jili1app Platform, you consent to such transfers where they are necessary to deliver our services to you.

12. Changes to This Privacy Policy

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jili1app reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the jili1app Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically. The date of the most recent revision is indicated at the top of this page.

13. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jili1app, please contact our Data Privacy Officer using the details below. Our support team is available 24 hours a day, 7 days a week.